> ## Documentation Index
> Fetch the complete documentation index at: https://support.customtypeone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setup My Wireless Alert Adapter (SugarPixel+/Mini)

This guide will help you get set up and paired with your SugarPixel device.

<div className="cc card-fern">
  <Accordion title="Getting Help" icon="life-ring" description="How to reach support if you get stuck">
    Need help at any point during setup? Connect to your SugarPixel and use the **Contact Support** button at the top of the help popup.

    For accurate support, please contact us directly. Third-party advice from Facebook groups or forums is often incorrect. We don't offer phone support, but aim for fast, accurate written responses.
  </Accordion>
</div>

<div className="cc card-tangerine">
  <Accordion title="What's in the Box" icon="box-open" description="Check that you have everything before getting started">
    Your Wireless Alert Adapter box should contain:

    * Wireless Alert Adapter
    * USB cable
    * USB power brick

    If you also ordered a **Bed Shaker**, it arrives in the same box and includes:

    * Bed shaker

    Missing something? Email [support@customtypeone.com](mailto:support@customtypeone.com) before continuing.

    Use the **supplied cable and USB power brick only**. If your country's outlet doesn't match, use a wall outlet plug adapter — not a third-party charger.

    <Danger>
      **Important:** Incorrect setup can prevent alarms, damage the device, create a fire risk, and void the warranty.
    </Danger>
  </Accordion>
</div>

<div className="cc card-lime">
  <Accordion title="How to Plug It In" icon="plug" description="Connect the bed shaker and power before pairing">
    1. **Connect the bed shaker**<br />Plug the bed shaker into the USB-A port on the adapter, marked **Alert Device**.
    2. **Connect the power cable**<br />Plug the power cable into the USB-C side marked **Power**.
    3. **Plug in to power**<br />Plug the power cable into the supplied wall plug.
    4. **Confirm it's ready**<br />The green light on the Wireless Alert Adapter indicates it is ready for pairing.
  </Accordion>
</div>

<div className="cc card-sky">
  <Accordion title="Setup" icon="rocket" description="Plug in Sidekick, connect your alert devices, and run a test">
    Select your SugarPixel device below for pairing instructions.

    ### Connecting to SugarPixel+

    <Info>
      Place your SugarPixel+ and Wireless Alert Adapter in their intended locations before pairing to ensure sufficient Bluetooth signal.
    </Info>

    1. **Open the menu**<br />Tap the menu icon (≡) on your SugarPixel+ and go to **Alerts**.
    2. **Open Wireless Alert Adapter settings**<br />Tap **Global Alert Settings** → **Alert Types**, then tap **Manage Paired Adapters**.
    3. **Pair a new adapter**<br />Tap **Pair New Adapter**. SugarPixel+ scans for nearby adapters and displays each one with a signal strength indicator.
    4. **Select your adapter**<br />Confirm the signal is sufficient for your intended location, then tap **Pair**.
    5. **Enter the PIN**<br />Enter the **6-digit PIN** printed on the bottom of the Wireless Alert Adapter. SugarPixel+ pairs automatically.

    <Warning>
      Confirm your adapter is listed as **SugarPixelAlert-XXXX**. If it shows as **Unknown Device**, tap **Unpair** and try again.
    </Warning>

    <Danger>
      Use the **Test Alert** button at the bottom of the menu to confirm your adapter is working before relying on it for alerts.
    </Danger>

    ***

    ### Connecting to SugarPixel Mini

    <Info>
      Place your SugarPixel Mini and Wireless Alert Adapter in their intended locations before pairing to ensure sufficient Bluetooth signal.
    </Info>

    1. **Connect to SugarPixel Mini**<br />Open the SugarPixel app and connect to your SugarPixel Mini.
    2. **Open Alert Configuration**<br />Go to the **Alert Configuration** screen and scroll down to **Wireless Alert Adapter**.
    3. **Pair a new adapter**<br />Tap the **Pair** button on the alert adapter that is found.
    4. **Enter the PIN**<br />Enter the **6-digit PIN** printed on the bottom of the Wireless Alert Adapter. The adapter pairs automatically.

    <Warning>
      Confirm your adapter is listed as **SugarPixelAlert-XXXX**. If it shows as **Unknown Device**, tap **Unpair** and try again.
    </Warning>

    <Danger>
      Use the **Test Alert** button to confirm your adapter is working before relying on it for alerts.
    </Danger>

    <Warning>
      If you prefer vibration-only alerts, **Ascending Alerts** are strongly recommended — audio will still play if the Wireless Alert Adapter becomes disconnected. To maintain warranty coverage, **Quiet Hours** must be enabled to prevent extended vibration when alerts aren’t being snoozed.
    </Warning>
  </Accordion>
</div>


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