> ## Documentation Index
> Fetch the complete documentation index at: https://support.customtypeone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# WiFi in Green

> Connected to WiFi but can't reach the internet — a reboot usually resolves it

SugarPixel Mini/Classic displays WiFi in green when it has connected to your network but cannot proceed to the internet.

**First-time setup:** Start by rebooting SugarPixel Mini/Classic — unplug it, plug it back in, and wait. If that doesn't resolve it, make sure you're following the setup steps for your specific network type (home, school, university, etc.).

**Previously working:** This is usually a temporary WiFi issue. Restart your router, wait 5 minutes, then unplug and replug SugarPixel Mini/Classic. If it continues, see the [WiFi Error Messages](/sugarpixel-mini-classic/troubleshooting/wifi-error-messages) troubleshooting page.


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