> ## Documentation Index
> Fetch the complete documentation index at: https://support.customtypeone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dexcom: Still No Data? Send These Screenshots

> Screenshots that help support diagnose Dexcom no-data issues

If you've completed the steps in [No Data or Hourglass Icon](/sugarpixel-plus/troubleshooting/dexcom-no-data) and still have no data, contact support and include screenshots of:

* SugarPixel+ CGM/Pump Connections screen
* Dexcom app Account screen showing Login section with username
* Dexcom app Sharing screen
* Dexcom Follow app main screen from a follower's phone
* Dexcom Clarity website (not app) using the same login as SugarPixel+


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