> ## Documentation Index
> Fetch the complete documentation index at: https://support.customtypeone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# “No CGM Configured”

> A user was added but their CGM wasn't set up

SugarPixel+ shows **No CGM Configured** when a user has been added but adding their CGM was skipped during setup.

<Steps>
  <Step title="Add the CGM">
    Go to **≡ → Users → \[User Name] → CGM/Pump**, select your CGM, enter the username and password, and tap **Test Connection**. The current reading appears on screen when it connects. See [CGM & Pumps](/sugarpixel-plus/users-cgms-and-alerts/cgm-and-pumps) for the steps for your CGM.
  </Step>

  <Step title="Check alerts">
    If the CGM was skipped, the alerts were usually skipped too. Go to **≡ → Users → \[User Name] → User Alerts** and enable **Low**, **High** and **No Data**. See [User Alerts](/sugarpixel-plus/users-cgms-and-alerts/user-alerts).
  </Step>
</Steps>


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