Skip to main content

“Check WiFi” in white or “WiFi” in green

Updated today

If SugarPixel was previously working and now displays these WiFi messages, your router likely needs to be restarted.

  1. Restart your WiFi router

  2. Wait 5 minutes

  3. Unplug SugarPixel and plug it back in

If you use a mesh network or WiFi extenders, restart all nodes as well.

If the issue continues, repeat these steps up to three times.

If this is your first setup — or restarting does not resolve the issue — follow the Home Wifi Advanced/Troubleshooting setup for guest networks.

Did this answer your question?