CustomTypeOne

"No Data" Display

App Will Not Connect (Bluetooth)

“Check WiFi” in white or “WiFi” in green

SugarPixel Displays Dots

Update Did Not Start or Complete

Manual SD Card Update

SugarPixel Not Shown in the App

Frozen/Stuck Reading

Hardware Test

Repair Videos

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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