Use the test alert function weekly to confirm proper functioning of your external devices.
After you have selected and plugged in your external devices, you must run an alert test to confirm proper functioning.
- Open the SugarPixel app and connect to your SugarPixel.
- Ensure that the Vibration/Sidekick Alert or Ascending Alerts is enabled under Alert Settings. Sidekick alerts will only trigger if vibration alerts are enabled.
- Tap the Test Alert button in the app Alerts Settings screen.
- When the alert triggers, confirm your external devices activate as expected.
Mar 11, 2026