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All alerts are optional. Open your SugarPixel’s settings and tap Alerts to choose when it alerts (or use the Alerts step of the setup wizard). How it gets your attention — sound, vibration, flashing — is set under Alert Types. Three alerts are available. Turn each one on with its switch, then drag the sliders:
  • Low alert — readings Below the level you set.
  • High alert — readings Above the level you set.
  • No data alert — when no new reading arrives After no data for the number of minutes you set. 30 minutes works well for most people — a shorter time can alert when only a few readings are missed or delayed. Not available with Libre FGM.
Each alert also has a Snooze for time: how long pressing the button snoozes that alert.
If you turn all three alerts off, the setup wizard asks you to confirm — SugarPixel Mini/Classic will then only show readings and never alert.

Snoozing

Press the top button once to snooze an active alert for its Snooze for time. If the reading is still low or high when the snooze ends, it alerts again. Auto‑snooze (under Alert Types) stops an alert on its own when nobody snoozes it. You can also snooze from the app, including ahead of time — see Snoozer.

Troubleshooting

Not Alerting When Expected

Alerting When Not Expected