General Settings

🎉 Your SugarPixel+ is all set.

Explore the settings below — you'll find the Snoozer for silencing alerts, Accessibility options like color correction for color vision differences, and other device settings.

Let's set your device preferences.

Device Name — Give your SugarPixel+ a name. The "SugarPixel-" prefix is fixed; you edit the suffix. This name also appears when pairing Bluetooth devices and helps identify your device if you ever contact support.

Units — Set glucose display units to mg/dL or mmol/L. This applies to all users.

Time Zone — Select your local time zone. This is important for the clock, Quiet Hours, and alert timing to work correctly. SugarPixel+ detects your time zone automatically, but you can change it here at any time.

12/24-Hour Display — Choose your preferred clock format.

Snoozer Temporarily silence alerts for one or more users

The Snoozer lets you silence alerts for a set period of time — useful when leaving home or changing your routine. Open it from the main menu (≡) at any time:

  1. Select the user(s) you want to snooze
  2. Choose how long to snooze — pick a specific date and time, or tap a preset: 15 min, 30 min, 1 hr, 2 hr, 6 hr, or 12 hr
  3. Tap Low, High, No Data, or All to apply

Any user with an active snooze shows a Clear All Snoozes button under their name so you can cancel it at any time.

General Settings WiFi, accessibility, preferences, and systemAccessibility options and system info
Accessibility Spoken glucose and color correction — in General Settings

Found in General Settings.

Spoken GlucoseAvailable after first software update. When enabled, tap the screen or press the physical snooze button at any time to speak the current glucose value and trend aloud.

Color Correction — Adjusts the display colors to account for color vision differences. If the standard red/green/yellow glucose color coding is difficult to distinguish, enabling this shifts the colors to a more distinguishable palette.

Preferences Device name, units, timezone, and time format

Device Name — Give your SugarPixel+ a name. The "SugarPixel-" prefix is fixed; you edit the suffix. This name also appears when pairing Bluetooth devices and helps identify your device if you ever contact support.

Units — Set glucose display units to mg/dL or mmol/L. This applies to all users.

Time Zone — Select your local time zone. This is important for the clock, Quiet Hours, and alert timing to work correctly. SugarPixel+ detects your time zone automatically, but you can change it here at any time.

12/24-Hour Display — Choose your preferred clock format.

System Device info, update settings, and factory reset

Device Settings — View device information including firmware version and hardware details.

Theme Updates — New characters, themes, and animations download automatically in the background. If you're on a capped or metered data plan, you can switch to manual updates and tap Update Themes at any time to download them yourself.

Software Updates — You will receive a notification when new software is ready to install. Please install updates when prompted.

Clear SugarPixel Settings — Removes all users, settings, and connected CGM accounts from your SugarPixel+.

⚠️

Only use this if instructed to by SugarPixel support. It is not the solution for old or missing glucose data, CGM login errors, or WiFi issues.

Apr 29, 2026

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