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🎉 Your SugarPixel+ is all set.

Explore the settings below — you’ll find the Snoozer for silencing alerts, Accessibility options like color correction for color vision differences, and other device settings.
When finished with the setup wizard, please install the latest version from ≡ → General Settings → System.
The Snoozer lets you silence alerts for a set period — useful when leaving home or changing your routine. Open it from the main menu (≡) at any time:
  1. Select the user(s) you want to snooze
  2. Choose a duration — pick a specific date and time, or tap a preset: 15 min, 30 min, 1 hr, 2 hr, 6 hr, or 12 hr
  3. Tap Low, High, No Data, or All to apply
Any user with an active snooze shows a Clear All Snoozes button under their name so you can cancel it at any time.
Once you pair a phone, you can snooze your SugarPixel+ alerts from the SugarPixel Hub app (iPhone / Android). Remote snooze works over the internet — there is no distance limit and it does not use Bluetooth. As long as both your phone and your SugarPixel+ have internet access, you can snooze it from the other side of the world.
You must have the latest version of the SugarPixel Hub app installed. Update the app before pairing — earlier versions do not include the SugarPixel+ tab. Remote snooze also requires SugarPixel+ software version 2.08 or later.

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Pairing Your Phone

  1. Open the SugarPixel+ tab
    Open the app and tap the SugarPixel+ tab at the bottom of the screen.
  2. Start the connection
    Tap Connect SugarPixel+ in the app.
  3. Show the QR code
    On your SugarPixel+, open the Snooze screen and tap Pair Phone at the bottom.
  4. Scan the QR code
    Scan the code shown on the SugarPixel+ screen using the app.
  5. Name both devices
    Enter a name for your SugarPixel+ and a name for your phone.
Scan the QR code from the SugarPixel+ tab in the app — not with your phone’s camera app. Pairing will not complete if you scan it from anywhere else.
You can pair more than one phone. Each paired phone is listed on the Pair Phone screen on your SugarPixel+.

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Snoozing a Current Alert

  1. Tap Snooze Alert
    Tap the Snooze Alert button in the app.
  2. That’s it
    Your SugarPixel+ snoozes for the default time, exactly as if you had pressed the snooze button on-screen.
Snooze Alert silences all active alerts — if two users are alerting at once, both are snoozed. If nothing is currently alerting, the button does nothing.

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Advanced Snoozing

Use advanced snoozing to snooze ahead of time or for a specific duration.
  1. Open advanced snooze
    Tap the Advanced Snooze button in the app.
  2. Choose how long
    Pick a day and time to snooze until, or select one of the presets.
  3. Choose which alerts
    Tap Low, High, No Data, or All to snooze that alert (or all of them) for the selected time.
  4. Clearing snoozes
    To remove existing snoozes, tap Clear All Snoozes.

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Managing Paired Phones

  • Every remote snooze is shown on the device. Your SugarPixel+ displays a notification naming which phone snoozed it each time a remote snooze command is received.
  • To remove a phone’s access, tap the delete button next to that phone on the SugarPixel+ screen. It can no longer snooze your device remotely.

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Let’s set your device preferences.

Device Name — Give your SugarPixel+ a name. The “SugarPixel-” prefix is fixed; you edit the suffix. This name also appears when pairing Bluetooth devices and helps identify your device if you ever contact support.Units — Set glucose display units to mg/dL or mmol/L. This applies to all users.Time Zone — Select your local time zone. This is important for the clock, Quiet Hours, and alert timing to work correctly.12/24-Hour Display — Choose your preferred clock format.When you’re done, tap Continue in the bottom right of this help window.

WiFi

Manage your WiFi connection and saved networks
Found in General Settings.
Spoken Glucose — When enabled, press the physical snooze button at any time to speak the current glucose value and trend aloud.Color Correction — Adjusts the display colors to account for color vision differences. If the standard red/green/yellow glucose color coding is difficult to distinguish, enabling this shifts the colors to a more distinguishable palette.
Device Name — Give your SugarPixel+ a name. The “SugarPixel-” prefix is fixed; you edit the suffix. This name also appears when pairing Bluetooth devices and helps identify your device if you ever contact support.Units — Set glucose display units to mg/dL or mmol/L. This applies to all users.Time Zone — Select your local time zone. This is important for the clock, Quiet Hours, and alert timing to work correctly.12/24-Hour Display — Choose your preferred clock format.
Device Settings — View device information including firmware version and hardware details.Theme Updates — New characters, themes, and animations download automatically in the background. If you’re on a capped or metered data plan, you can switch to manual updates and tap Update Themes at any time to download them yourself.Software Updates — You will receive a notification when new software is ready to install. Please install updates when prompted.Clear SugarPixel Settings — Removes all users, settings, and connected CGM accounts from your SugarPixel+.
Only use this if instructed to by SugarPixel+ support. It is not the solution for old or missing glucose data, CGM login errors, or WiFi issues.
Tap Finish to close the wizard.