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Both the SugarPixel app and device firmware are updated regularly with new features and fixes.
Firmware update screen
  1. Enable update notifications
    Turn on notifications for the SugarPixel app in your phone’s settings so you’re alerted when updates are available.
  2. Install the update
    Tap Install in the app. SugarPixel Mini/Classic displays “UPDATE” while the update runs — follow the on-screen instructions. Tap Update App to confirm you’re on the latest app version.
  3. If the update stalls
    If “UPDATE” shows for more than 10 minutes: reboot your phone, unplug and replug SugarPixel Mini/Classic, temporarily disable phone WiFi, then retry.

Bluetooth Update Mini

SugarPixel Mini can also be updated over Bluetooth from the app. Only use the Bluetooth updater if:
  • the WiFi update failed, or
  • you need to update while SugarPixel Mini isn’t connected to WiFi.
Connect to SugarPixel Mini in the app, then choose the Bluetooth updater option. Keep your phone close to SugarPixel Mini, with the app open, until the update finishes. Requires SugarPixel app version 1.77.1.4 or newer.

Troubleshooting

Update Did Not Start or Complete

Manual SD Card Update (Classic)