Skip to main content
All alerts are optional. Use the Enable toggle, sliders, and +/− buttons to configure thresholds and snooze times. Three alert types are available: Low (at or below your set value), High (at or above), and No Data (no reading received within a set number of minutes). Snoozing Basics — Press the top button once to snooze an active alert. Each alert has its own snooze duration. If the condition persists after the snooze, the alert triggers again. Each alert includes a Test button. Tests respect Quiet Hours and active snoozes — if you don’t hear the test, check your time zone, quiet hour settings, and the Remote Snooze menu.
Test your alerts weekly to confirm audio and vibration hardware are working.
Forces audio and vibration on, escalating each minute until snoozed: (1) vibration only → (2) vibration + low audio → (3) vibration + medium audio → (4) vibration + high audio.When disabled, audio and vibration can be configured independently.
The vibration puck must be plugged in when using Ascending Alerts, or you will miss the first vibration-only stage.
Repeated identical alerts can be tuned out over time, especially during sleep. Random (recommended) uses randomly generated tones each time; Standard uses a consistent sound.Volume is set in the app only — SugarPixel Mini/Classic has no physical volume control. Use the Test button to compare low, medium, and high levels.

​
Vibration Puck Classic

Plug the puck into the back of SugarPixel Classic and enable the Vibration option. Ideal for deaf or hard-of-hearing users, heavy sleepers, or any situation where audio isn’t appropriate.If you have a Sidekick, see the Sidekick setup guide for full setup instructions.

​
Wireless Alert Adapter / Bed Shaker Mini

The Wireless Alert Adapter is a Bluetooth accessory that delivers physical alerts — such as bed shaking — when an alert fires.Unboxing, pairing, and plugging in the adapter is covered in Setup My Wireless Alert Adapter.
Place your SugarPixel Mini and Wireless Alert Adapter in their intended locations before pairing to ensure sufficient Bluetooth signal.
To pair a Wireless Alert Adapter, open the Wireless Alert Adapter screen in the app. SugarPixel Mini automatically scans for nearby adapters and displays each one with a signal strength indicator and a Pair button. Confirm the signal is sufficient for your intended location, then tap Pair. When prompted, enter the 6-digit PIN printed on the bottom of the Wireless Alert Adapter. SugarPixel Mini pairs automatically.
Confirm your adapter is listed as SugarPixelAlert-XXXX. If it shows as Unknown Device, tap Unpair and try again.
Use the Test Alert button at the bottom of the menu to confirm your adapter is working.

​
Additional Wireless Alert Adapter Information

The light on the Wireless Alert Adapter glows blue when connected, green when powered on but not connected, green when an alert is active, and orange when Guardian Mode is active. To reset the adapter for use with a different device, tap the Unpair button.Guardian Mode — When enabled, if the Wireless Alert Adapter loses its connection to SugarPixel Mini for more than 30 minutes, the bed shaker will vibrate on its own every 30 minutes for up to 3 hours. This is designed to alert you if the connection is lost unexpectedly.
If you prefer vibration-only alerts, Ascending Alerts are strongly recommended — audio will still play if the puck becomes unplugged. To maintain warranty coverage, Quiet Hours must be enabled to prevent extended vibration when alerts aren’t being snoozed.
When enabled, the display flashes between your normal screen and an inverted color-coded view of your glucose value.
Automatically snoozes an active alert after a set time — useful if you’re away from SugarPixel Mini/Classic or forgot to disable alerts.