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Japan and Singapore users: Follow the Gluroo instructions instead to link SugarPixel Mini/Classic to your Dexcom account.
1

Select your server

If your Dexcom account was created in the USA, leave USA Server enabled. If your account was created outside the USA, turn it off.
2

Find your Dexcom username

Dexcom App Account Screen
Open the Dexcom app and go to Settings → Account (G6) or Profile → Account (G7). Use the username shown under LOGIN — this is what you enter in SugarPixel Mini/Classic. If your username is a phone number, the + and country code are required — for example, +13334445555.
3

Test your login on the Dexcom website

Before entering your password in SugarPixel Mini/Classic, confirm it works on the Dexcom website first:If you can’t log in there, SugarPixel Mini/Classic won’t be able to connect either. Reset your password on the Dexcom site if needed — for dependent accounts, enter the dependent username and the reset email goes to the caregiver’s address.
4

Enable Sharing

Dexcom only uploads real-time data when Sharing is enabled and at least one follower exists. Add a follower in the Dexcom app before continuing. If you don’t want others following you, invite yourself and install the Follow app with alerts disabled.
5

Enter your login in SugarPixel Mini/Classic

Enter your Dexcom username and password and tap Sync CGM. SugarPixel Mini/Classic will display “DOWNLOAD” and then begin showing readings.

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Troubleshooting

Dexcom: CGM Login Error

Dexcom: No Data or Hourglass Icon

Dexcom: Still No Data? Send These Screenshots