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SugarPixel Mini/Classic displays WiFi in green when it has connected to your network but cannot proceed to the internet. First-time setup: Start by rebooting SugarPixel Mini/Classic — unplug it, plug it back in, and wait. If that doesn’t resolve it, make sure you’re following the setup steps for your specific network type (home, school, university, etc.). Previously working: This is usually a temporary WiFi issue. Restart your router, wait 5 minutes, then unplug and replug SugarPixel Mini/Classic. If it continues, see the WiFi Error Messages troubleshooting page.